To the homepage

Legal Notice & Privacy Policy

Legal Notice

Website Operator

3S Swiss Solar Solutions AG
Schorenstrasse 39
CH-3645 Gwatt (Thun)
+41 33 224 25 00
info@3s-solar.swiss

VAT No.: 430.447.543

Creative Design, Branding, and Website

Januar Designbüro GmbH
Branding and Web Agency, Zurich
januar.ch

Technical Implementation

Gridonic AG
Digital Agency in Bern & Zurich
gridonic.ch

Privacy Policy

  1. Pursuant to Article 13 of the Swiss Federal Constitution and the federal data protection provisions (Data Protection Act, DSG), every person has the right to privacy and to protection against the misuse of their personal data. We comply with these provisions. Since we also ship to countries in the EU, we adhere to the rules of the General Data Protection Regulation. Personal data is treated as strictly confidential and is neither sold nor disclosed to third parties. In close cooperation with our hosting providers, we strive to protect our databases as effectively as possible against unauthorized access, loss, misuse, or falsification.

  2. When you access our websites, the following data is stored in log files: IP address, date, time, browser request, and general information transmitted regarding the operating system or browser. This usage data forms the basis for statistical, anonymous analyses, allowing us to identify trends that help us improve our offerings accordingly. Furthermore, we use Google tools (AdSense, AdWords, etc.) that include “cookies,” “web beacons,” and similar technologies, which may be installed on your computers. These web beacons allow us to analyze information such as visitor traffic on these websites.

  3. 3S Swiss Solar Solutions logs information about website visitors, including IP addresses, date and time of visit, pages viewed, duration of visit, etc. This information is used solely for website statistics. Some registration forms on our website ask you to provide us with your contact information (such as your name, address, phone number, and email address). We use this data to provide you with information about our products and services, as well as those of our partners, and to qualify you for specific marketing programs that are relevant to you. This data is also used to share general information about our company with you from time to time. We do not use this information for any other purposes, and we do not share or sell this information to third parties. If at any time you no longer wish to receive communications from us and would like to be removed from our mailing list, you will find an opt-out option in all of our communications. This website contains links to other websites, and 3S Swiss Solar Solutions is not responsible for the privacy practices or content of those sites. Please contact us if you have any questions about this Privacy Policy or 3S Swiss Solar Solutions’ use of your data.

  4. At 3S Swiss Solar Solutions AG, we also believe it is important to provide transparent information about the processing and use of personal data. Our practices regarding the use and sharing of data include:

  • Use of Data: The data we collect is used exclusively for specific purposes. This includes providing and improving our services, communicating with you about offers and news, and supporting our marketing activities. We ensure that the use of this data is in accordance with the consent you have provided and our privacy policy.

  • Data Sources and Storage: The main sources and storage locations we use to store sensitive partner data include:

    • SAGE ERP

    • Sales Master

    • Salesforce

    • Google Analytics

    • SharePoint

    • MS Active Directory B2C

    • JIRA

    • Hotjar

Each of these sources is handled with the utmost care to ensure the security and confidentiality of the information they contain.

  • Data Sharing: We share personal data with third parties only when necessary to provide our services or when required by law. In all cases where data is shared, we ensure that these third parties adhere to appropriate data protection standards.

  • Safety Measures: We implement advanced safety measures to protect your data, including encryption, access controls, and regular security audits.

These procedures ensure that your personal data is handled securely and in accordance with the provisions of the GDPR.

 

5. Our website, 3S Swiss Solar Solutions AG, uses cookies to improve the user experience and make our services more effective. In our Cookie Policy, we explain in detail:

  • Types of Cookies: We provide information about the different types of cookies used on our website, including essential, performance, functional, and marketing cookies.

  • Purpose of Cookies: For each cookie, we explain its specific purpose, such as improving website performance, personalizing content, or analyzing website traffic.

  • Consent Management: When users visit our website for the first time, we ask for their consent to the use of cookies, particularly those that are not strictly necessary. Users have the option to adjust their preferences and accept only certain types of cookies.

  • Options for Withdrawing Consent: We provide clear instructions on how users can withdraw their consent to cookies at any time. This can be done through the cookie settings on our website or by changing their browser settings.

  • Transparency and Control: Our goal is to provide our users with full transparency and control over the use of cookies. We ensure that users can easily understand which cookies are set and how they can manage their settings.

This Cookie Policy is part of our commitment to handling personal data in a transparent and responsible manner and ensures that our users' rights are respected in accordance with the GDPR.

 

6. At 3S Swiss Solar Solutions AG, we have clear guidelines for the storage and deletion of personal data to comply with the requirements of the General Data Protection Regulation (GDPR):

  • Retention Period: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. The criteria for determining the retention period depend on the type of data and the purpose of its processing.

  • Regular Review: We regularly review our data retention periods to ensure that we do not retain data longer than necessary.

  • Data Deletion: Once the retention period has expired or the purpose for which the data was stored no longer applies, the data is routinely deleted in accordance with our internal policies and applicable laws.

  • Data Deletion Requests: We respect data subjects' right to be forgotten. Upon request, we will delete personal data unless required by law to retain it.

  • Privacy by Design and Privacy by Default: We implement privacy principles such as “Privacy by Design” and “Privacy by Default” to ensure that personal data is protected by default and is not stored longer than necessary.

These guidelines ensure that we handle personal data responsibly and in accordance with legal requirements.

7. As part of our international business operations at 3S Swiss Solar Solutions AG, we store and process personal data in various data centers located in the European Union, Switzerland, and the United States. Our practices regarding international data transfers include:

  • Compliance with the GDPR and Other Data Protection Laws: We ensure that all data transfers, particularly those that take place outside the European Economic Area (EEA), comply with the requirements of the GDPR and other relevant data protection laws.

  • Standard Contractual Clauses: When transferring data to data centers outside the EEA, such as to the United States, we use Standard Contractual Clauses or other recognized mechanisms to ensure an adequate level of data protection.

  • Privacy Shield for Data Transfers to the U.S.: For transfers to the U.S., we comply with the terms of the EU-U.S. Privacy Shield or the Switzerland-U.S. Privacy Shield to ensure that the data is protected accordingly.

  • Transparency in International Data Transfers: We inform our users and customers about the locations of the data centers where their data is stored and the measures we take to protect their data.

  • Risk Assessment and Monitoring: We conduct regular risk assessments and monitor all international transfers to ensure that data is processed securely and in compliance with applicable data protection laws.

This approach ensures that international data transfers are conducted responsibly and in accordance with strict data protection standards.

8. The security of your data is a top priority at 3S Swiss Solar Solutions AG. To ensure the confidentiality, integrity, and availability of the personal data we process, we have implemented comprehensive technical and organizational measures:

  • Encryption Technologies: We use advanced encryption technologies to protect data during transmission and storage.

  • Access Controls: Access to personal data is strictly controlled and limited to authorized personnel who need it to process this data. We use strict authentication and authorization procedures.

  • Regular Security Audits: We conduct regular security reviews and audits to identify and address potential weak points.

  • Data Security Policies and Training: Our employees receive regular training on data protection and data security practices. We have internal policies and procedures in place to ensure that our employees understand the importance of protecting personal data and handle it properly.

  • Incident Response Plan: In the event of a data breach or security incident, we have a clear incident response plan in place to ensure we can respond quickly and effectively.

  • Continuous Improvement: Our safety measures are continuously reviewed and updated to keep pace with ever-evolving threats and technologies.

These safety measures are oriented toward minimizing the risks associated with the processing of personal data and toward providing our customers and partners with the highest level of data security.

 

9. At 3S Swiss Solar Solutions AG, we take the protection of personal data very seriously and have established specific procedures for handling data breaches to comply with the requirements of the General Data Protection Regulation (GDPR):

  • Immediate Response: In the event of a data breach, we take immediate action to assess and contain the situation. Our goal is to minimize the impact of such a breach and secure the affected data as quickly as possible.

  • Notification of Supervisory Authorities: If a data breach poses a risk to the rights and freedoms of data subjects, we will notify the relevant data protection supervisory authorities without delay, in accordance with the provisions of the GDPR, and no later than 72 hours after becoming aware of the breach.

  • Notification of Data Subjects: In cases where the data breach is likely to result in a high risk to the rights and freedoms of data subjects, we will also notify the data subjects without undue delay. This notification will include all relevant information about the data breach, including the nature of the breach, its potential impact, and the mitigation measures taken or proposed.

  • Documentation and Review: All data breaches are documented, regardless of whether they are required to be reported. We regularly review and evaluate our response procedures to learn from such incidents and continuously improve our practices.

  • Employee Training: We ensure that our employees are trained on data breaches and know how to respond in such situations to ensure a swift and effective response.

These procedures are an essential part of our efforts to ensure the protection of personal data and to increase transparency and accountability in the event of a data breach.

 

10. At 3S Swiss Solar Solutions AG, we value open communication and transparency regarding data protection issues. If you have any questions or concerns regarding the processing of your personal data, please contact us as follows:

For general data protection inquiries, you can reach us at:


3S Swiss Solar Solutions AG
+41 33 224 25 00
info@3s-solar.com

3S Swiss Solar Solutions Germany GmbH
Bettinastrasse 30, 60325 Frankfurt am Main
Germany
+41 33 224 25 00
info@3s-solar.com

 

  • Inquiries and Complaints: We take all inquiries and complaints seriously and are committed to addressing them promptly and effectively. If you have any concerns regarding the processing of your data or would like to exercise your data protection rights, please do not hesitate to contact us.

  • Cooperation with Regulatory Authorities: We work closely with data protection authorities and provide assistance with any investigations or inquiries related to the protection of personal data.

These contact options ensure that you have easy access to information and support regarding data protection issues and that we take our data protection obligations seriously and fulfill them.

11. At 3S Swiss Solar Solutions AG, it is important to us that our data protection practices always comply with current legal requirements and safeguard the security and privacy of our users and customers. To ensure this, we have implemented the following procedures:

  • Regular Review of Our Privacy Policy: We regularly review our privacy policy to ensure that it is up to date and reflects all legal changes and new privacy practices.

  • Updates to Procedures and Policies: Should there be any changes to data protection laws or our business practices, we will update our procedures and policies accordingly to ensure compliance with these changes.

  • Employee Training: Our employees receive regular training on the latest data protection regulations and practices to ensure a high level of awareness and competence in handling personal data.

  • Feedback and Improvements: We foster an environment in which feedback from users, customers, and employees regarding our privacy practices is taken seriously and used to drive continuous improvement.

  • Transparency with Users and Customers: We inform our users and customers about significant changes to our privacy policies and practices to promote transparency and trust.

These regular reviews and updates are an essential part of our commitment to data protection and help us ensure a high level of security and trust in the processing of personal data.

 

To ensure compliance with the General Data Protection Regulation (GDPR) and the protection of personal data at 3S Swiss Solar Solutions AG, we place great importance on the careful selection and monitoring of third parties who may have access to your data:

  • Careful Selection of Third Parties: Before we work with a third party, we conduct a thorough review to ensure that it adheres to appropriate data protection standards.

  • Data Processing Agreements: We enter into specific data processing agreements with all third parties that process personal data on our behalf. These agreements ensure that data processing complies with the requirements of the GDPR and that the rights of data subjects are protected.

  • Regular Reviews and Audits: We regularly review our partners' compliance with data protection standards and conduct audits as necessary to ensure the security and confidentiality of the data.

  • Transparency and Accountability: We inform our users about which third parties have access to their data and for what purpose. We assume full responsibility for data processing by third parties acting on our behalf.

  • Updating the Agreements: If there are changes to data protection laws or our business practices, we will update the data processing agreements accordingly to ensure ongoing compliance.

These measures are designed to ensure a high level of data protection and security throughout the entire personal data processing chain, including processing by third parties.

 

12. In accordance with the General Data Protection Regulation (GDPR), we at 3S Swiss Solar Solutions AG place great importance on respecting and promoting the rights of our users and customers with regard to their personal data. These rights include:

  • Right of Access: You have the right to request confirmation from us as to whether personal data concerning you is being processed and, if so, to obtain access to that data.

  • Right to Rectification: You may request that we rectify any inaccurate personal data concerning you without delay. In addition, you have the right to request that incomplete personal data be completed, taking into account the purposes of the processing.

  • Right to Erasure (“Right to Be Forgotten”): Under certain circumstances, you may request that your personal data be erased without delay, for example, if the data is no longer necessary for the purposes for which it was collected or otherwise processed.

  • Right to Restriction of Processing: Under certain conditions, you have the right to request that we restrict the processing of your personal data.

  • Right to Data Portability: You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us.

  • Right to Object: You have the right to object at any time to the processing of your personal data for reasons related to your particular situation.

  • Right to Withdraw Consent: If the processing is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal.

We ensure that these rights are easy to exercise and that requests from data subjects are handled promptly and in accordance with legal requirements. Information about these rights and how to exercise them is presented clearly and understandably on our website and in our privacy notices.

 

13. Here is some information about the services we use on this site:

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies," which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is generally transmitted to a Google server in the United States and stored there. However, if IP anonymization is enabled on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.

 

Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operators, and to provide other services related to website and internet usage. Google may also transfer this information to third parties where required by law or where such third parties process the data on Google’s behalf. The IP address transmitted by your browser as part of Google Analytics is not combined with other data held by Google.

 

You can prevent cookies from being installed by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above.SharePoint

 

Jira

Web application for error management, troubleshooting, and operational project management; Service provider: Atlassian Inc. (San Francisco, Harrison Street location), 1098 Harrison Street, San Francisco, California 94103, USA; Legal basis: Legitimate interests (Art. 6(1)(f) GDPR); Website: https://www.atlassian.com/software/jira; Privacy Policy: https://www.atlassian.com/legal/privacy-policy; Data Processing Agreement: https://www.atlassian.com/legal/data-processing-addendum; Standard Contractual Clauses (ensuring an adequate level of data protection for processing in third countries): Included in the Data Processing Agreement; Further information: Data Transfer Impact Assessment: https://www.atlassian.com/legal/data-transfer-impact-assessment.

 

Hotjar

This website uses Hotjar. The provider is Hotjar Ltd., Level 2, St. Julians Business Center, 3 Elia Zammit Street, St. Julians STJ 1000, Malta, Europe
(Website: https://www.hotjar.com).

Hotjar is a tool for analyzing user behaviour on this website. With Hotjar, we can, among other things, record your mouse and scroll movements as well as your clicks. Hotjar can also determine how long you hovered your mouse pointer over a specific area. Hotjar uses this information to create so-called heatmaps, which help identify which areas of the website visitors tend to view most frequently.

In addition, we can determine how long you stayed on a page and when you left it. We can also determine at which point you stopped filling out a contact form (so-called conversion funnels).

In addition, Hotjar can be used to gather direct feedback from website visitors. This feature is designed to help the website operator improve its online offerings. Hotjar uses technologies that enable user recognition for the purpose of analyzing the

Enable tracking of user behaviour (e.g., cookies or device fingerprinting).

 

The use of this analytics tool is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behaviour in order to optimize both its website and its advertising. If consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR; consent may be revoked at any time.

 

Disabling Hotjar

If you would like to disable data collection by Hotjar, click the following link and follow the instructions provided there:

https://www.hotjar.com/opt-out

 

Please note that you must disable Hotjar separately for each browser or device.

For more information about Hotjar and the data it collects, please refer to Hotjar’s Privacy Policy at the following link:

https://www.hotjar.com/privacy

 

Disclaimer
1. The author assumes no liability whatsoever for the correctness, accuracy, timeliness, reliability, or completeness of the information. Claims for damages against the author—whether material or immaterial—arising from access to, use of, or failure to use the published information, from misuse of the connection, or from technical malfunctions are excluded. All offers are non-binding. The author expressly reserves the right to change, supplement, or delete parts of the pages or the entire website, or to suspend publication temporarily or permanently, without prior notice.

2. 3S Swiss Solar Solutions AG assumes no liability whatsoever regarding the correctness, accuracy, timeliness, reliability, or completeness of the information. Liability claims against the author are excluded. All offers are non-binding.

 

Liability for Links
References and links to third-party websites are beyond our control. We accept no responsibility for such websites. Users access and use such websites at their own risk.

 

copyright
The copyrights—and all other rights—to content, images, photos, or other files on the website belong exclusively to 3S Swiss Solar Solutions AG or to the specifically named rights holders. Written consent must be obtained in advance from the copyright holders for the reproduction of any elements.